Geev

GreenTech

Increasing sign-ups through mobile onboarding redesign

UX Research

Mobile Design

I redesigned Geev’s 7-step onboarding into a 4-step value-first flow. I reduced friction at every stage and increased Android conversion by 12.9% in the first month post-launch.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

An illustrative sketch of a flower
An illustrative sketch of a flower

The Challenge

A giving app that made giving feel like a chore.

Geev connects people who have things to give with people who need them. It’s a powerful idea with 1M+ users in France. But the onboarding was designed for completeness, not conversion. Users were asked for a full account before they'd ever seen the product.

Commitment before value

Users were asked for personal details, email verification, and profile photo before experiencing a single feature. The cost of joining felt higher than the perceived value.

7-step funnel with no value preview

Users had to create a full account before seeing any nearby items. No preview, no hook, no reason to stay — exactly where our drop-off data confirmed the highest churn.

No session persistence

Abandoning mid-flow meant starting over. Users who came back found no trace of their progress, adding another layer of friction to an already demanding flow.

An illustrative sketch of a flower

My Approach

My process, step by step.

01

Drop-off analysis & ergonomic audit

Mapped the funnel using Amplitude data. Friction peaked at step 4 (email verification), confirmed the drop-off wasn’t about intent but about premature commitment.

02

Value-first restructuring

Studied Vinted, Leboncoin, Depop: all show value before asking for an account. Identified value-first as the key architectural change and show nearby items before any sign-up prompt.

03

Flow simplification to 4 steps

Rebuilt the flow to 4 steps, ran unmoderated remote tests with 12 participants, iterated twice before dev handoff. Deferred optional profile data to post-sign-up.

Key Decision

"Remove 3 screens. Research showed friction peaked at step 4; not because users didn't want to join, but because they hadn't yet seen why they should. Value before commitment."

The Solution

Feel the value before you commit.

A 4-step onboarding that leads with nearby items, defers non-essential data, and shows users real value before asking for a real account. Built and validated with unmoderated user tests.

documentation

Impact

More sign-ups. Less friction.

What I'd do differently: Run an A/B test between value-first and a shorter traditional flow to have stronger quantitative evidence for the architectural decision alongside the qualitative research.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

© 2026 Victoria Pereira

Made with Figma

Geev

GreenTech

Increasing sign-ups through mobile onboarding redesign

UX Research

Mobile Design

I redesigned Geev’s 7-step onboarding into a 4-step value-first flow. I reduced friction at every stage and increased Android conversion by 12.9% in the first month post-launch.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

An illustrative sketch of a flower
An illustrative sketch of a flower

The Challenge

A giving app that made giving feel like a chore.

Geev connects people who have things to give with people who need them. It’s a powerful idea with 1M+ users in France. But the onboarding was designed for completeness, not conversion. Users were asked for a full account before they'd ever seen the product.

Commitment before value

Users were asked for personal details, email verification, and profile photo before experiencing a single feature. The cost of joining felt higher than the perceived value.

7-step funnel with no value preview

Users had to create a full account before seeing any nearby items. No preview, no hook, no reason to stay — exactly where our drop-off data confirmed the highest churn.

No session persistence

Abandoning mid-flow meant starting over. Users who came back found no trace of their progress, adding another layer of friction to an already demanding flow.

An illustrative sketch of a flower

My Approach

My process, step by step.

01

Drop-off analysis & ergonomic audit

Mapped the funnel using Amplitude data. Friction peaked at step 4 (email verification), confirmed the drop-off wasn’t about intent but about premature commitment.

02

Value-first restructuring

Studied Vinted, Leboncoin, Depop: all show value before asking for an account. Identified value-first as the key architectural change and show nearby items before any sign-up prompt.

03

Flow simplification to 4 steps

Rebuilt the flow to 4 steps, ran unmoderated remote tests with 12 participants, iterated twice before dev handoff. Deferred optional profile data to post-sign-up.

Key Decision

"Remove 3 screens. Research showed friction peaked at step 4; not because users didn't want to join, but because they hadn't yet seen why they should. Value before commitment."

The Solution

Feel the value before you commit.

A 4-step onboarding that leads with nearby items, defers non-essential data, and shows users real value before asking for a real account. Built and validated with unmoderated user tests.

documentation

Impact

More sign-ups. Less friction.

What I'd do differently: Run an A/B test between value-first and a shorter traditional flow to have stronger quantitative evidence for the architectural decision alongside the qualitative research.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

© 2026 Victoria Pereira

Made with Figma

Geev

GreenTech

Increasing sign-ups through mobile onboarding redesign

UX Research

Mobile Design

I redesigned Geev’s 7-step onboarding into a 4-step value-first flow. I reduced friction at every stage and increased Android conversion by 12.9% in the first month post-launch.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

An illustrative sketch of a flower
An illustrative sketch of a flower

The Challenge

A giving app that made giving feel like a chore.

Geev connects people who have things to give with people who need them. It’s a powerful idea with 1M+ users in France. But the onboarding was designed for completeness, not conversion. Users were asked for a full account before they'd ever seen the product.

Commitment before value

Users were asked for personal details, email verification, and profile photo before experiencing a single feature. The cost of joining felt higher than the perceived value.

7-step funnel with no value preview

Users had to create a full account before seeing any nearby items. No preview, no hook, no reason to stay — exactly where our drop-off data confirmed the highest churn.

No session persistence

Abandoning mid-flow meant starting over. Users who came back found no trace of their progress, adding another layer of friction to an already demanding flow.

An illustrative sketch of a flower

My Approach

My process, step by step.

01

Drop-off analysis & ergonomic audit

Mapped the funnel using Amplitude data. Friction peaked at step 4 (email verification), confirmed the drop-off wasn’t about intent but about premature commitment.

02

Value-first restructuring

Studied Vinted, Leboncoin, Depop: all show value before asking for an account. Identified value-first as the key architectural change and show nearby items before any sign-up prompt.

03

Flow simplification to 4 steps

Rebuilt the flow to 4 steps, ran unmoderated remote tests with 12 participants, iterated twice before dev handoff. Deferred optional profile data to post-sign-up.

Key Decision

"Remove 3 screens. Research showed friction peaked at step 4; not because users didn't want to join, but because they hadn't yet seen why they should. Value before commitment."

The Solution

Feel the value before you commit.

A 4-step onboarding that leads with nearby items, defers non-essential data, and shows users real value before asking for a real account. Built and validated with unmoderated user tests.

documentation

Impact

More sign-ups. Less friction.

What I'd do differently: Run an A/B test between value-first and a shorter traditional flow to have stronger quantitative evidence for the architectural decision alongside the qualitative research.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

© 2026 Victoria Pereira

Made with Figma

Geev

B2B · Fintech

Increasing sign-ups through mobile onboarding redesign

UX Research

Mobile Design

Built a multi-brand design system adopted across 10+ products — cutting design-to-dev handoff by 30% and aligning 5 product teams on a shared visual language.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

An illustrative sketch of a flower
An illustrative sketch of a flower

The Challenge

A giving app that made giving feel like a chore.

Geev connects people who have things to give with people who need them. It’s a powerful idea with 1M+ users in France. But the onboarding was designed for completeness, not conversion. Users were asked for a full account before they'd ever seen the product.

Commitment before value

Users were asked for personal details, email verification, and profile photo before experiencing a single feature. The cost of joining felt higher than the perceived value.

7-step funnel with no value preview

Users had to create a full account before seeing any nearby items. No preview, no hook, no reason to stay — exactly where our drop-off data confirmed the highest churn.

No session persistence

Abandoning mid-flow meant starting over. Users who came back found no trace of their progress, adding another layer of friction to an already demanding flow.

An illustrative sketch of a flower

My Approach

My process, step by step.

01

Drop-off analysis & ergonomic audit

Mapped the funnel using Amplitude data. Friction peaked at step 4 (email verification), confirmed the drop-off wasn’t about intent but about premature commitment.

02

Value-first restructuring

Studied Vinted, Leboncoin, Depop: all show value before asking for an account. Identified value-first as the key architectural change and show nearby items before any sign-up prompt.

03

Flow simplification to 4 steps

Rebuilt the flow to 4 steps, ran unmoderated remote tests with 12 participants, iterated twice before dev handoff. Deferred optional profile data to post-sign-up.

Key Decision

"Remove 3 screens. Research showed friction peaked at step 4; not because users didn't want to join, but because they hadn't yet seen why they should. Value before commitment."

The Solution

Feel the value before you commit.

A 4-step onboarding that leads with nearby items, defers non-essential data, and shows users real value before asking for a real account. Built and validated with unmoderated user tests.

documentation

Impact

More sign-ups. Less friction.

What I'd do differently: Run an A/B test between value-first and a shorter traditional flow to have stronger quantitative evidence for the architectural decision alongside the qualitative research.

+12.9%

Android conversion

+5.9%

iOS conversion

1M+

Community members

8mo

From kickoff to full adoption

© 2026 Victoria Pereira

Made with Figma